Analysis of the Factors Affecting the Postponement of the Old Age Security Claim Process of the Belu Branch Employment BPJS Using Multiple Linear Regression

  • Yohana Noviayanti Da Silva Toti Program Studi Matematika, Fakultas Pertanian, Sains dan Kesehatan, Universitas Timor
  • Eva Binsasi Program Studi Matematika, Fakultas Pertanian, Sains dan Kesehatan, Universitas Timor
  • Grandianus Seda Mada Program Studi Matematika, Fakultas Pertanian, Sains dan Kesehatan, Universitas Timor
DOI: https://doi.org/10.32938/slk.v6i1.2176
Keywords: Multiple Linear Regression, Old Age Security Claims, BPJSTK, File Completenes, File Completeness

Abstract

In serving BPJS Ketenagakerjaan participants who make claims for Old Age Benefits (JHT), delays in the claim process often occur. This is due to the fact that the file for submitting a claim is not complete, the officer is overwhelmed because the accumulation of files is increasing and they have to divide their time to do other tasks outside the office. This study aims to see which variables between data completeness and working hours fullness have a more significant effect on delays in claims for Old Age Security (JHT) at the Belu Branch of the Employment Social Security Administration Agency (BPJSTK) and find out the multiple linear regression model. Based on the results of data processing, it can be concluded that the data completeness variable has a more significant effect than the fullness of working hours on delays in JHT claims. The regression model obtained is Y^ = 144.458 – 118.141 + 66.814 .

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Published
2023-07-30
How to Cite
Toti, Y., Binsasi, E., & Mada, G. (2023). Analysis of the Factors Affecting the Postponement of the Old Age Security Claim Process of the Belu Branch Employment BPJS Using Multiple Linear Regression. Jurnal Saintek Lahan Kering, 6(1), 17-19. https://doi.org/https://doi.org/10.32938/slk.v6i1.2176
Issue
Vol 6 No 1 (2023): JSLK JUNI 2023
Section
Original research article
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